ATUALIZAÇÃO DO SISTEMA DE SUPORTE À DECISÃO PARA OUTORGA DE USO DE RECURSOS HÍDRICOS DO ESTADO DA BAHIA
Keywords:
gestão de recursos hídricos, outorga de direito de uso de recursos hídricos, sistema de suporte à decisão para outorgaAbstract
Decision Support Systems (DSS) are tools that can be used in the management of water resources. The water agency of Bahia state uses two types of DSS to perform calculations and to store the information of water permits of surface water. However, these systems have problems. In this context, this study proposes to update the water permit of surface water Decision Support System of Bahia state, including a mapping strategy and a proposal of improvements to the Technical Water Permit Analysis Process. We built the proposal using Business Process Management (BPM). The results showed that most of the opportunities of improvement identified are related to the lack of tasks automation, that can be fixed through integration with the existing computer system, SEIA. This will increase the agility and reliability of the process. The proposed model also increases the performance and productivity, and optimizes some tasks performed. In addition, presents generic innovations in the methodology and procedures of a water permit of surface water DSS, considering experiences of existing systems and adapting it to the local reality.
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